I have no clue why this company has such negative reviews. Because of the reviews, I was extremely hesitant to order from them even though they appeared to have everything I needed (the ability to completely customize a FULLY wooden door). I spoke via chat and email with them for about a week (or maybe more) and the woman I spoke with even offered to have me call and speak to the owners for more assurance. I did not take her up on the offer but I do believe that now that they have been around for a few years, they have ironed out most of their kinks.
Sure, the doors did arrive a little later than I thought they would, but only by a couple of days and EVERY time I reached out to them via chat or email to verify the status, I DID receive a reply which I appreciated. And when they arrived, they were packaged VERY nicely into three boxes (I ordered 18 painted white shaker doors, and 5 painted white drawer fronts), and there seems to be no damage from shipping. The doors look amazing and I am SO happy I spent the little extra to have THEM paint them instead of trying to do it myself. These are really going to polish off my kitchen renovation just right! They even provided me with the EXACT paint that they use, including color, so I can paint the frames of my current cabinets to match.
I would recommend this company to EVERYONE! I think part of their low rating on here is because most people write reviews when they are upset or have something to complain about... I wanted to be sure to leave them a great review b/c I am extremely happy with their products and timing. I ordered them just before Memorial Day weekend (either the Thursday or Friday before) and got them about one month and a couple of days later. This was b/c I wanted them painted and they need to let the paint cure before shipping so they are not ruined. They had told me that when I ordered.
Please give them a chance, I don't think they will disappoint you! And their online chat feature is awesome so be sure to ask if you have questions!
Oh, and I should mention the price for what I got was lower than any other company I searched... and the quality is amazing for the price! Other websites had much higher pricing for doors that combined a maple or poplar frame with a MDF inset for the shakers...
Kitchen and bathroom cabinets are replaced often, approximately every 10 to 15 years in some homes. Unlike most cabinet boxes, which are often made of particle board or plywood, the doors are usually made of hard wood. Cabinet doors are sturdy and make excellent materials for reuse. Remove your old cabinet doors, or find mismatched doors at a home reuse store. Choose the cabinet door project that fits your home décor. Learn how to recycle cabinet doors.