Do I need a professional installer?
No. ODL's Brisa Retractable Screen Door is designed with the "do-it-yourself" consumer in mind. Learn more about the easy installation process.
Who do I call for installation help?
Call ODL Customer Service at 800.253.3900.
What is the range of door sizes that Brisa Retractable Screen Doors fit?
Brisa fits door widths from 32" to 36" without cutting. Doors less than 32" wide will require two simple cuts with a hacksaw.
Can I order Brisa Retractable Screen Doors in custom sizes?
Custom sizes are not available. Brisa is offered in a variety of heights (standard, short, tall, slider height), colors (white, bronze, sandstone), and applications (single door, French door/double door, sliding patio door) that will fit the majority of installations.
How do I determine which way (top/bottom, left/right) I should install my Brisa Retractable Screen Door?
Brisa is a universal, face-mounted doorframe/brick mold installation that can be used for left hand or right hand applications based on which direction the screen operates. Top or bottom orientation of the screen door is determined once the handing is selected. See the installation instructions for more information.
Can Brisa Retractable Screen Doors be installed on stucco homes without a wood doorframe?
No, Brisa is a face-mount installation that requires a doorframe/brick mold for proper attachment.
Should I install Brisa on the inside or outside of my home?
Installation on either the inside or outside of the home is possible and is dictated by the orientation of the entry door installation (in-swing or outswing). See the installation guide for specific instructions.
Can I paint the housings or tracks?
No, painting is not recommended. The finish is a proprietary powder coat on aluminum that is covered by a limited lifetime warranty. Any alterations to the original finish could void the warranty.
Is maintenance required on my Brisa Retractable Screen Door?
Dirt and debris should be vacuumed out of the tracks periodically. Do not use oily lubricants (like WD40) on the track as these tend to attract dirt, which can hinder the operation. If needed, occasional use of a silicone-based lubricant is acceptable.
Is there ever a time that I should not operate the screen?
Yes, you should not operate your screen during freezing temperatures.
How high is the track?
Once the sill plate is installed, the track is 7/8" high.
Can I order a replacement screen or other parts?
Yes, call ODL Customer Service at 800.253.3900.
What if my door screen retracts slowly or doesn't deploy at all?
There could be various reasons for slow retraction or no deployment of the screen. Be sure to clean dirt and debris out of the track. Also, look for nicks or bends in the track itself. Examine the weather stripping (the black pile material in the track) for displacements or rips that prevent the screen from operating smoothly. Check to make sure the bottom end of the slider bar is fully seated in the track. If you still are experiencing difficulty, contact ODL Customer Service at 800.253.3900 for assistance or replacement parts.
Someone walked through my screen and now it does not function properly. What should I do?
If the screen is frayed, has holes, or the fabric is creased, please call ODL Customer Service at 800.253.3900 to learn more about how to order a replacement screen. If the track is bent, it can be replaced as well.
ODL, Inc.
Attn: Warranty Claims
215 East Roosevelt
Zeeland, MI 49464
Where can I purchase Brisa?
Find out where to buy the ODL Brisa Retractable Screen Door or call ODL Customer Service at 800.253.3900 for a store near you.
Sarah
if you go to some of your local independent hardware shops or repair they may have old parts... that's what we did for replacement parts needed for an OLD garage door opener....